Downloads and Activation Codes
Visit the IET Support Centre for downloads and activation codes.
Consult the Getting Started Guide and Installation Guides before commencing the install.
Support Queries and Issues
Queries and Issues can be raised in the IET Support Centre where you can also view known issues.
Or visit the Contact page for email and phone details.
News and Discussion Forums
Visit the IET Community for news and discussion forums.
Holidays
The office will be closed on UK Bank Holidays.
Product Retirement Dates
The tables below list the current and selected previous releases and their availability and retirement dates.
It is highly recommended that you are using a currently supported release with the latest service pack installed.
IET will answer questions on the retired releases and help with any problems encountered but no new fixes will be provided after the retirement date.
IET DevOps Suite
| Release | Gen Releases Supported | Launch Date | Retirement Date |
| 8.8 | 8.6, 8.5, 8.0, 7.6 | 8 Oct 2021 | N/A |
| 8.7 | 8.6, 8.5, 8.0, 7.6 | 17 May 2018 | 31 Mar 2026 |
| 8.6 | 8.6, 8.5, 8.0, 7.6 | 11 Mar 2015 | 30 Jun 2021 |
| 8.5 | 8.5, 8.0, 7.6 | 31 May 2013 | 31 May 2019 |
| 8.1 | 8.0, 7.6 | 8 Jul 2011 | 31 Mar 2015 |
| 8.0 | 8.0, 7.6 | 7 May 2010 | 31 Mar 2014 |
Rapide
| Release | Gen Releases Supported | Launch Date | Retirement Date |
| 5.0 | 8.6, 8.5, 8.0 | 4 Feb 2026 | N/A |
| 4.0 | 8.6, 8.5, 8.0 | 13 Nov 2023 | N/A |
| 3.0 | 8.6, 8.5, 8.0 | 19 Feb 2018 | 1 Sep 2026 |
| 2.0 | 8.6, 8.5, 8.0 | 29 Jul 2016 | 1 Jun 2022 |
xTrace
| Release | Gen Releases Supported | Launch Date | Retirement Date |
| 2.6 | 8.6, 8.5, 8.0, 7.6 | 29 Oct 2020 | N/A |
| 2.5 | 8.6, 8.5, 8.0, 7.6 | 11 Jul 2011 | 31 Dec 2025 |